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Curbstoning

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  • toasty
    Sir Toastiness
    • Jun 2004
    • 6588
    #16
    Re: Curbstoning

    Originally posted by thesightless
    BBB awarded me 2400 or a new comp against alienware.
    They might have facillitated you getting that money, but they simply do not have the legal authority to order anyone to do anything. It's not a court, nor is it even a government entity. Perhaps things work differently up there than they do elsewhere, but my guess is that they pressured Alienware to make it right and Alienware relented. A company's dealings with the BBB is purely voluntary...

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      • geoffgulley
        Platinum Poster
        • Apr 2005
        • 2002
        #17
        Re: Curbstoning

        ^^ toasty is correct (as always)... perception is reality and many companies, when pressured, will "fix" an issue if they feel there will be a large enough negative impact, whether or not they are obligated to do so...
        "only dead fish swim with the stream..." Malcolm Muggeridge


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