My email to Beatport.com (ILOVEYOUNOW)

[asdf_admin]

Goes like this ...

What on God's earth are you guys doing?

I can not reset my password or update it. This is ridiculous. From payment issues to now passwords, come on guys you really need to get your act together if you expect to be a leader in the industry. I know technical things happen, but when someone is trying to give you money, there should be no issue, and when someone is trying to shop on your site and is not able to login due to your password upgrades, that is just plain stupidity on your part. Have some professionalism here. You guys have always been great, get your act together. My money is my vote.

PS. Thanks for the wonderful customer service, I am sure you guys will respond to my email next week. I can not even login into your customer support to rant and rave.

a customer gone mad over your untested, negligent, cocky, and unprofessional antics.

dominik

[asdf_admin]

Re: My email to Beatport.com

I am fucking furious.

ahhhahahahahahah!

[asdf_admin]

Re: My email to Beatport.com(IAMPISSED)

I am pissed because COMA came out. Just search for Sasha under artists and it lists it. BUT I CAN NOT BUY BECAUSE OF THERE SYSTEM F UP!

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[asdf_admin]

Re: My email to Beatport.com(IAMPISSED)

I Hate You.

[JonQPublik]

Re: My email to Beatport.com (IAMPISSED)

Are you done?

jqp

[day_for_night]

Re: My email to Beatport.com(IAMPISSED)

I Hate You.

jesus loves you, dom.

[asdf_admin]

Re: My email to Beatport.com (IAMPISSED)

lol

i am done.

[Garrick]

Re: My email to Beatport.com (IAMPISSED)

jesus dom. you're really having this many problems with them? not once have i ever had a problem with beatport. maybe it's the user.

[darin epsilon]

Re: My email to Beatport.com (IAMPISSED)

Yea, I've noticed a lot of performance issues with Beatport lately too. That sucks! And you're absolutely right, if you're a customer willing to give money, there should be zero issues, especially if BP wants to remain the market leader.

[Maff]

Re: My email to Beatport.com (IAMPISSED)

i've had a few problems wid beatport like buying tunes then unable to d/l them
I WANT MY TUNES!!!!!

[asdf_admin]

Re: My email to Beatport.com (IAMPISSED)

It's crazy problems. I love beatport ... but things like this drive me nuts. Their support is very slow ... and I am being nice now. I could not imagine a dj that had a huge gig and here they are ready to fork over hundreds of dollars for music and they get a credit card issue because there merchant account is screwed up. They change their password requirements and I can not even change my password because their link drives me to the default page. I even copied their url and pasted into the browser both FF and Safari. Same results. Talk about frustration. I will try tonight. Ugh.

Just bummed that is all.

Plus I am a total Sasha whore. I will admit it. Been checking everyday for the Coma track so I can pump that on my system and run around naked. So disappointing, I tell you.

[Homegrove]

Re: My email to Beatport.com (IAMPISSED)

That password thing had me tearing hair off my scalp too.

Glad I'm bald.

[asdf_admin]

Re: My email to Beatport.com (IAMPISSED)

^^^ you had the problem as well?

[Homegrove]

Re: My email to Beatport.com (IAMPISSED)

Yeah.

Third time I pressed the resetmypassword-thing it worked.

[asdf_admin]

Re: My email to Beatport.com (IAMPISSED)

I knew it ... I am not crazy.