Computer Blew Up, need some tech advice

[ganjamo]

Re: Computer Blew Up, need some tech advice

Maybe the mobo that asus sent you is DOA. You should rule it out by getting a working mobo and installing all your components.

Ive never had good experiences with ASUS tbh.

good luck mate

edit: check out the comments on the mobo lol

http://www.newegg.com/Product/Product.aspx?Item=N82E16813131294

wanna bet thats the problem?

[Alpinevpr]

Re: Computer Blew Up, need some tech advice

Oh I'm sure that is the problem, which is why I'm sworn off Asus motherboards. If your motherboard is generating that amount of the same problem why on earth would you continue to send out questionable motherboards? I mean, send out another motherboard that you have for socket 775. SOMETHING.

That is the other problem, unless I find something on ebay, there really isn't a 775 motherboard out there that is worth it. Not from newegg at least. I'm saving cash for an i7, with an MSI motherboard. I suppose I could just order this guy.....http://www.newegg.com/Product/Produc...82E16813128433

I dunno, I've had FLAWLESS performance from MSI. In fact I bought a motherboard from them like 4 years ago and it's still running strong in a friends computer. Gigabyte seems to have a good record....then again so it ASUS before I bought them. Sigh I should just start a "here is what I'm looking at buying" computer thread and get that gigabyte motherboard in the meantime. I want a computer again. lol.

[Simon Preston]

Re: Computer Blew Up, need some tech advice

Hmmm, never had a problem with Asus boards personally. Both my last 2 systems were Asus - P4C800-E (Pentium 4 Intel 875P chipset) and P5W Premium DH Deluxe. Both have performed pretty well without an issue. Maybe I got lucky? I'd maybe contact Asus support and ask for a different motherboard that is comparable.

[Alpinevpr]

Re: Computer Blew Up, need some tech advice

Hmmm, never had a problem with Asus boards personally. Both my last 2 systems were Asus - P4C800-E (Pentium 4 Intel 875P chipset) and P5W Premium DH Deluxe. Both have performed pretty well without an issue. Maybe I got lucky? I'd maybe contact Asus support and ask for a different motherboard that is comparable.

I'd be all about doing that if it didn't take me over a week to RMA the board the first time I did. Especially frustrating is when I gave the specific name and serial # of the board to a tech support guy, the jackass there told me the memory controller was on the CPU.......thanks for not doing your job, LGA775 processors don't have a memory controller on the CPU. Yeah, I'm not going to try and talk them into sending me a motherboard that isn't worth the copper they use to make it.

I just have a huge problem with a company that takes a week to RMA a product that is under warranty and then send out defective materials. Not just to me, but as the posts from newegg state, to a lot of people. If there is something that wrong with your motherboard, make it right by sending a brand new one or something comparable. Or even pre-empt the whole thing and let your customer know that the specific board they are calling about has had a bad track record and they are sending a different one. Even if it was a shitty one that worked I would be happy. It's the fact that nothing was said and customer service was horrid.

With Intel AND Antec (both of which I had to RMA things because I assumed the new mobo I got was pristine) I gave them part #'s and they just said to send in the RMA. No questions asked, just send in the product we will send you a new one. That is how an RMA should work.

Do I think Asus makes terrible products? Not at all, I'm sure I just purchased a shitty mobo series. It's the way they handled the whole RMA process. The product was under full warranty. IMO no questions should be asked, you supply a new product. I can see if after the motherboard gets there it's in 4 pieces them denying the RMA, but if there is no visible damage to the product then you send off the new board. No prescreening, nothing. Maybe I am in the wrong, but the fact that I had to argue with tech support about a faulty board that has a history of being returned is what really left a very bad taste in my mouth.

Sorry about the rant.